Process to be Followed for submission of claim:
Enter “PAN of 1st Debenture Holder” – Click on Submit Button – Click on “New” under Claim – fill and upload all the data/documents – Click on Submit Button.
Upon successful submission of details, you will get “Claim ID” which can be used for future reference.
Before proceeding with the claim submission, kindly ensure you have the following documents readily available:
- Copy of PAN (Permanent Account Number).
- Copy of Debenture Certificate.
- Copy of Client Master Report (CMR) providing details of your Demat account. (Name and sequence of holders appearing in Demat Account shall be same as per physical debentures certificate you hold)
- Copy of Cancelled cheque.
Please note the following:
- Please upload documents in PDF or JPG format only, with a maximum size of 2 MB each.
- You can obtain the Client Master Report (CMR) from your Depository Participant (DP), where you hold your Demat Account.
- When providing proof of bank details, ensure that your name is clearly mentioned on the document.
- In case if you do not have Demat account, please open it urgently, in the same name/s and sequence as appearing in physical debentures certificate you hold.
- Claims will be processed within one month from the date of submission.
- The interest and redemption amount (1st instalment of 2024) will be transferred within 10 days after the settlement of NCDs.
- For any queries related to your claim, please email us at dskpayout@ctltrustee.com.